Return Information

When placing an order with gobaplay, you agree to accept the below terms and conditions. Please read them carefully.

Certain legislation in Australia may provide consumer guarantees or impose obligations on Springfree Trampoline Australia Pty Ltd which cannot be excluded, restricted or modified, or only to a limited extent.

These Terms and Conditions are subject to such legislation, including without limitation the Australian Consumer Law as set out in Schedule 2 of the Competition and Consumer Act 2010.

Return Policy

We want you to be completely satisfied with your purchase and at gobaplay we are confident we deliver a quality product.

In accordance with consumer law, we are not required to offer a refund for change of mind.  However, each refund or cancellation enquiry is handled on a case by case basis.  Please contact us to discuss your situation.

Exchange Policy

Within 30 days from the date the items were received, we allow customers to exchange their items.

To discuss the exchange of your product please contact or call our Customer Support Team at 0800 586 772.