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BY THE MAKERS OF SPRINGFREE TRAMPOLINE.
We are committed to delivering a seamless and efficient shipping experience for our customers. Therefore, we offer shipping on Gobaplay products within New Zealand.
Please note that due to the absence of retail stores across the country, a freight charge of $100 is required and added to the purchase price of your Dome.
Delivery of your Gobaplay product is handled by Mainfreight, who typically delivers within a 7-10 working day timeframe.
If you reside in an area that may not be suitable for large trucks, such as the hill suburbs of Wellington, please inform us in advance so we can make alternative arrangements for your delivery.
For delivery updates, kindly contact Mainfreight, as they hold the delivery information. However, if the product is a surprise, we recommend that you plan accordingly to avoid any disappointment, as we cannot guarantee the specific time or day of delivery.
We want you to be completely satisfied with your purchase. If you are not satisfied with your order, please review the following information regarding returns:
Within 30 days from the date of delivery, we allow customers to return their gobaplay products.
If your gobaplay products have not been opened or used, only the freight cost to return the products to gobaplay will be incurred.
If your gobaplay products have been opened or installed, the below conditions will apply;
Freight Costs of $100 to return the originally purchased model will be the customers responsibility
If the products have been installed, they must be dismantled at the customer’s expense and packed into its original packaging (if the original packaging is not available then gobaplay can send at the customer’s expense, boxes for packing).
Once returned, the products will be inspected and confirmed to be in good condition and is suitable to be sold as an ex-demo model, and a $100 restocking fee will apply.
If the products are not able to be certified as an ex-demo model, additional refurbishment costs may be charged to the customer.
gobaplay will then issue a refund of the purchase price including any promotions of all products returned. Any refund processed will be exclusive of any return freight, restocking fees or refurbishment costs.
To discuss or arrange a return of your new gobaplay products, please contact us on 800 586 772.
The equipment must be anchored before use. Free anchors are included. Failure to anchor the equipment can result in serious injury and damage and may void the warranty. Before installing the anchors, users should be sure no underground utilities are present to prevent harm and injury.
Other manuals needed: CozyCove Tent With Saucer Swing.
DownloadThe quality of this is outstanding. Its a mission to get the kids off the climbing dome
Désolé je l'ai pas encore reçu mes j'ai hâte et je parlé pas anglais
We love our gobaplay Climbing Dome. It's been the perfect addition to our backyard over the summer. Both our 7 year old and 3 year old play on it daily. Their friends love it too when they come to visit. It's already had so much use and we get so many comments on the quality, such a durable product. Thanks gobaplay!
Nikki - Upper Hutt
This climbing dome was just what we were looking for! We have 4 kids who are past the toddler stage and needed something a bit more stimulating and taller than the average climbing dome. This unit is sturdy, sleek and offers loads of fun! I couldn’t recommend it enough!! @ohhappyplay / Noelle
My boys love climbing so they were very excited when their new Climbing Dome arrived.
The instructions were clear and straight forward. Only took us 1 hour to put together with the kids helping.
The completed Dome is fantastic quality, very strong, sturdy and a whole lot of fun.
I love that it’s low maintenance, weather and rust proof.
I’ve already seen their confidence and balance grow while exploring climbing it, hanging upside down and swinging.
Very happy with our new gobaplay Climbing Dome.
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