FlyMax Saucer Tree Swing

Shipping

We strive to provide a seamless and efficient shipping experience for our customers with FREE shipping available on the gobaplay Double Platform ( Tree) Swing within New Zealand.

Delivery of your gobaplay product is made by Post Haste or a similar third-party company.

Our team cannot provide exact details concerning your delivery, i.e. the day and time, your gobaplay products will be delivered. Delivery information is held with Post Haste; you can contact them directly for all your delivery updates.

If your gobaplay product is for a surprise we recommend you make suitable arrangements for this to avoid disappointment, as we cannot guarantee the time or day the delivery will be made.

Return Policy

We want you to be completely satisfied with your purchase. If you are not satisfied with your order, please review the following information regarding returns:

Within 30 days from the date of delivery, we allow customers to return their gobaplay products.

If your gobaplay products have not been opened or used, only the freight cost to return the products to gobaplay will be incurred.

If your gobaplay products have been opened or installed, the below conditions will apply;

Freight Costs of $30 to return the originally purchased product will be the customers responsibility

If the products have been installed, they must be dismantled at the customer’s expense and packed into its original packaging (if the original packaging is not available then gobaplay can send at the customer’s expense, boxes for packing).

Once returned, the products will be inspected and confirmed to be in good condition and is suitable to be sold as an ex-demo model, and a $50 restocking fee will apply.

If the products are not able to be certified as an ex-demo model, additional refurbishment costs may be charged to the customer.

gobaplay will then issue a refund of the purchase price including any promotions of all products returned. Any refund processed will be exclusive of any return freight, restocking fees or refurbishment costs.

To discuss or arrange a return of your new gobaplay products, please contact us on 800 586 772."